Privacy Policy

Last updated: September 18, 2026

Important: Chloe is an artificial intelligence companion, not a human. This service is intended only for adults age 18 and older.

1. Overview

This Privacy Policy explains how information is collected, used, stored, and processed when you use Chloe and related services.

By using the service, you acknowledge that conversations with Chloe are interactions with artificial intelligence.

2. Information We Collect

Depending on how you use the service, we may collect information such as:

Account information, including your email address.
Messages and conversations you send through the service.
Details you choose to share during conversations.
Memories created from information you provide to help Chloe maintain conversational continuity.
Account status, subscription status, and service usage information.
Technical information reasonably necessary to operate, secure, troubleshoot, and improve the service.

3. Chloe's Memory

Chloe is designed to remember selected information from conversations so future interactions can feel more continuous and personalized.

These memories may include information you voluntarily share, such as interests, favorite things, hobbies, pets, preferences, or other conversational details.

The phrase "private memories" in the service describes memories associated with your account. It should not be interpreted as a guarantee that electronic data can never be accessed, disclosed, or compromised.

4. How We Use Information

Information may be used to:

Provide and operate the AI companion service.
Maintain your account.
Provide conversational memory and personalization.
Generate AI responses.
Track free and paid service usage.
Process and manage subscriptions.
Maintain security and prevent abuse.
Troubleshoot and improve the service.
Comply with applicable legal obligations.

5. Artificial Intelligence Processing

Messages and relevant remembered information may be processed by artificial intelligence service providers in order to generate Chloe's responses.

You should avoid sharing information that you do not want processed as part of an AI conversation.

6. Service Providers

We may use third-party service providers for functions such as hosting, authentication, database storage, artificial intelligence processing, and payment processing.

These providers may process information as necessary to provide their services to us and are subject to their own contractual and privacy obligations.

7. Payments

If you purchase a paid subscription, payment information may be collected and processed by our payment provider. We do not need to store your full payment card information on Chloe's application servers.

8. Data Retention

Information may be retained for as long as reasonably necessary to provide the service, maintain accounts and subscriptions, meet legal obligations, resolve disputes, enforce agreements, and maintain security.

9. Data Security

We use reasonable technical and organizational measures intended to protect information. However, no internet service, database, or electronic storage system can guarantee absolute security.

10. Your Choices

You may choose not to provide optional personal information during conversations. Doing so may reduce Chloe's ability to personalize future conversations.

Account and data deletion options may be provided through the service or by contacting us. Certain information may be retained when required for legitimate security, fraud-prevention, accounting, or legal purposes.

11. Adults Only

The service is intended only for individuals who are at least 18 years old. We do not knowingly offer the service to children.

12. Changes to This Policy

We may update this Privacy Policy as the service develops. When material changes are made, the updated policy will be posted with a revised "Last updated" date.

13. Contact

For privacy questions, support, or requests to access or delete your account and associated data, contact us at aisuppportchloe@yahoo.com.